Privacy Policy
Last updated: October 7, 2026
This policy explains how The Usual Coffee Co. handles personal information through our website, event inquiries, and booking communications. For privacy questions, contact theusualomaha@gmail.com.
Information you provide
When you contact us or request an event quote, we may receive your name, email address, phone number, organization, and event details such as date, location, guest count, service length, and preferences. We also receive information you include in messages and, if you book, the information needed to coordinate your event and maintain booking, invoice, and payment records. Please only share information relevant to your request and information about others you have permission to provide.
Website data & cookies
Our website is hosted by Squarespace. Squarespace collects technical and usage information, including IP address, browser and device details, referring pages, pages viewed, clicks, and visit timing. This information supports website operation, security, and analytics that help us understand how visitors use the site.
Squarespace uses cookies and similar technologies for essential website features and for analytics and performance. External services, including embedded quote forms, may also use cookies. You can block or delete cookies in your browser settings; some features may then work differently. Learn more about the cookies Squarespace uses.
How we use information
We use information to respond to questions, prepare custom quotes, coordinate and provide event services, communicate about inquiries and bookings, maintain business records, improve website performance, and meet applicable legal obligations.
If you receive promotional emails from us, you can opt out using the instructions in the message or by emailing us. We may still send necessary messages about an inquiry or booking.
Service providers & sharing
We use Squarespace for website hosting and analytics, and Flashquotes for quote requests and booking-related services. Information submitted through our Flashquotes form is processed by Flashquotes on our behalf and made available to us to handle your inquiry. This policy describes our handling of that customer information.
Information may also be handled by email, payment, and other service providers as needed to communicate with you and deliver the services you request. We may disclose information when required by law, to address legal claims or protect rights, or at your direction. Providers may process information in the United States and other countries where they operate. You can review Squarespace’s Privacy Policy and Flashquotes’ Privacy Policy for information about their own services.
Retention & security
Retention depends on the purpose of the information, whether an inquiry leads to a booking, and any recordkeeping, tax, legal, or dispute-resolution requirements. We retain information for those purposes as needed, including records managed through our service providers. No method of online transmission or storage can be guaranteed completely secure. Please avoid sending unnecessary sensitive information through inquiry forms or email.
Your choices & requests
You may contact us to request access to, correction of, or deletion of your personal information, or to ask about other rights available under applicable law. We may need to verify your identity and may retain information where required or permitted by law. Send requests to theusualomaha@gmail.com. You can choose not to provide information, but we may be unable to prepare a quote or arrange service without relevant contact and event details.
External sites & children
Links to other websites and social platforms lead to services with their own privacy practices. Our website and inquiry process are intended for adult event organizers, rather than children under 13. Contact us if you believe a child has provided personal information so we can address the request.
Updates & contact
We may update this policy as our services or practices change. The date above identifies the latest version.
The Usual Coffee Co.
Omaha, Nebraska
theusualomaha@gmail.com
(308) 627-0994